This site uses cookies. Find out more in our cookies policy.

Privacy, terms and cookies

Privacy policy

We know how important it is to protect your personal data. When we ask for any personal data, or give you the opportunity to supply such data, it is solely to provide the service or information you have requested.

We do not give personal data to third parties, unless required to do so by law or as you may otherwise consent, but we may share it within our company. This may include our employees, agents, contractors and sub-contractors.

We may change our privacy policies from time to time, in which case we will post the changes on this page so that you are always aware of our policies.

In addition to any personal data supplied by you, we may collect the following information:


Website visits

We collect information on the pages you access. This is then used to help us develop the design and layout of our website. This includes information on the relative popularity of each page, the average number of pages accessed, the number of emails sent or files downloaded, and the average time spent on the website. None of this information is linked back to you as an individual.


Email addresses 

If you supply an email address to us, it is kept in confidence and used solely to answer your enquiry or to comply with your request. We retain the content of the email, the email address and our response. This enables us to retain an audit trail of our contact and provide you with the product, service or information you may have requested.


Telephone numbers.

If you request a telephone call via email you consent to us using the information provided. We will only contact you by telephone between the hours of 8am to 8pm Monday to Friday unless you consent to or request contact outside those hours.

Data Protection Act 1998: We are obliged to comply with the Data Protection Act 1998. Under this Act you are entitled to request a copy of the information we hold about you and if the details are inaccurate, you may request that we amend them. You should do so by writing to: Murray Estates Ltd, 10 Charlotte Square, Edinburgh EH2 4DR. Please note, under the Act we are entitled to charge a fee for any such request.

This privacy policy only covers our website.


Terms of use

The terms and conditions of use below ("Terms of Use") apply to all users of the website. If you do not accept these Terms of Use, please do not use the website.

Please note this website is intended for use by residents of the United Kingdom only.

Murray Estates Limited owns the copyright and any other rights in all material on this website. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Website. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

This website including documents, photographs or related graphics may not be reproduced or adapted in whole or in part without the prior consent of Murray Estates Limited, except for the purpose of accessing our services and for producing print outs for your own personal records.

You may print and download extracts from this website on the following conditions:

The documents and related graphics on this website are for personal use or for use within an individual firm or organisation; any copies of these pages that you save to disk or to any other storage medium may only be used for subsequent personal viewing purposes or for viewing within the firm or organisation by which they were saved or stored.

Neither pages saved to disk or stored in any way, nor extracts printed, may be distributed to third parties or sold or otherwise circulated for profit.

You must not reproduce or store any part of this website in any other site or include it in any public or private electronic retrieval system or service, without our prior written permission.

Any rights not expressly granted in these terms are reserved.

The information contained within this website does not constitute professional advice. No information on this website constitutes an offer to contract in any country including the United Kingdom.

This website is provided as a service by us and all information provided on this site is subject to change at any time. If you are in any doubt as to the information provided on the website, we recommend that you contact us directly.

While we have taken every reasonable care in the preparation of the content of this website, we do not accept any liability for any error or omission. Nor do we accept any liability for any errors in data transmission, machine, software or operating error or any other cause. Nor do we make any representations as to the availability, suitability, reliability or otherwise of this website or do we accept any liability for any loss whatsoever arising out of your use of this website.

We cannot guarantee that any email sent to us will be received or that the contents of the email will remain confidential during internet transmission.

Any dispute arising from the use or content of this website shall be subject to the Laws of Scotland.



Cookies are text files sent to your computer and used by your web browser to store information. The cookies we use allow your browser to remember whether you've visited our site before and what your preferences are.

As with most websites we use cookies to improve your user experience by enabling our website to 'remember you', either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie'). There are also use two different types of cookies - first party (which we own) and third party (where we allow a third party, such as Google, to set cookies on your computer or mobile device).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.


How to refuse or withdraw consent

Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website.

You can manage how cookies engage with your computer or mobile device via your browser (e.g. Internet Explorer, Chrome, Safari, Firefox, Android), so you are alerted when cookies are sent or you can refuse cookies altogether. You can also delete cookies which have already been set.

There is also a very useful website explaining how to control your interaction with cookies - please visit this site for more information: About cookies


Cookies on our website

On this website we use only a small number of cookies. They are:


Google analytics cookies

Name       Owner        Lifespan       Purpose

__utmv     Third party     2 years      This is used for user-custom variables in Google analytics

__utma     Third party     2 years      This stores each user's amount of visits 

__utmb     Third party     2 years      This stores how long a user stays on the site 

__utmc     Third party     Session      This stores how long a user stays on the site 

__utmz     Third party     6 months   This stores where a visitor came from (e.g. search engine)


Site specific cookies

We only store one cookie, named 'PHPSESSID'. It is a first party cookie, lasting for the user's session (i.e. until they close their browser window). We do not use this cookie to store any personal information, it is used exclusively for basic user preferences when browsing the site.